A Fortune 15 global manufacturer’s parts distribution center located in the Midwest, was experiencing significant performance issues with their decentralized staffing model to meet their contingent staffing initiatives.
A significant staffing shortfall – less than 60% of the required headcount goal – led to chronic delays in fulfillment and increased labor costs due to excessive overtime. Additionally, mandatory seven-day work weeks, necessary to meet fulfillment demand, contributed to a low retention rate.
“As a 3PL provider, we are experienced running operations for diverse industries,” said Dan Farne, VP of Account Management, “and Exegistics Resource Solutions (ERS) was prepared to address the staffing challenges that the Fortune 15 company was experiencing.”
To meet the day-to-day key performance metrics and sustain optimal efficiencies, ERS launched an onsite staffing solution within an aggressive timeline and a dedicated onsite expert, to source, ramp up and oversee the company’s contingent labor program, including selecting qualified sub-vendor partners to meet staffing requirements.
According to an HR executive for the parts distribution center, “Having partnered with ERS, we’re making solid upward trends in our headcount as we are aiming toward 250 which is critical for our day-to-day operations and work culture.”