Increase On-Time Pick up 98%: We’ll Tell You How

THE CHALLENGE

Our customer’s partnership with their approved carriers was falling short. They experienced carriers going back on their promised load commitments, running a 24% load recovery rate.

Additionally, the client was experiencing only an 89% on-time pick-up rate which in turn created a ripple effect in their entire delivery timeline.

SOLUTION

With Exegistics’ trusted carrier network, our account executive team services all our clients with reliable partnered carriers along with a  “White Glove” attitude.

Throughout the shipment process with our client, we maintained a constant end-to-end connection with our carrier dispatchers to ensure on-time scheduling as well as providing our customers with the tracking status of their loads.

As a result, we decreased their load recovery rate to 1% as well as increased their on-time pickup rate to 98%.

News & Insights

2021-09-09T20:49:09+00:00
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