Subscription e-commerce is a rapidly expanding market, growing by more than 100% a year from 2012 to 2017, according to research from McKinsey. Consumers – especially younger, affluent city dwellers – are flocking to subscription boxes that deliver personalized and convenient products in a range of categories, including apparel, cosmetics, razors, meal kits, pet food, beer and wine, and children’s items.
McKinsey’s data shows that 15% of online shoppers have signed up for one or more subscriptions to receive products on a recurring basis, frequently through monthly boxes. But e-commerce subscribers also have high standards; they expect a superior end-to-end experience and will quickly cancel their service if they are dissatisfied.
Fulfillment is one of the most difficult parts of managing a subscription box service, and companies often struggle with these common challenges:
- Warehousing space
- Inventory management
- Order and returns management
- Staffing to process, pack, and ship orders accurately and efficiently
Exegistics partners with subscription e-commerce companies to handle every step of the fulfillment process – assembling, packing, and shipping orders quickly and cost-effectively. Customers can count on reliable delivery of their subscription boxes, and subscription companies are able to save time, labor, money, and space by moving fulfillment out of their headquarters. We also provide kitting, compiling individual parts of a product and delivering them to a production facility, and assembly services.
Exegistics creates comprehensive and customized fulfillment services to meet each client’s needs. Some of the benefits of working with our company include:
- Faster production cycles
- More efficient use of space
- Lower administrative and staffing costs
- Time saved on recruiting and hiring staff
- Higher inventory security
Our best-in-class technology applications integrate with our warehousing, transportation, and operational staffing solutions and are accessible online from anywhere in the world. Exegistics gives e-commerce companies visibility into the entire process, as we manage order receipts, inventory, picking and replenishing, shipping, electronic shipping confirmation, and returns management.
Get in touch with Exegistics to learn more about our subscription box fulfillment solutions.